Terms and Conditions

01Acceptance of Terms

By registering for an account or subscribing to the Services and accepting these Terms, you agree to comply with them. If you do not accept these Terms, you must not register for or use the Services.

If you use the Services on behalf of a company or other organization, you represent that you are authorized to accept these Terms on its behalf. The Services are offered for business use, and you must have legal authority to use them. You may not use the Services in violation of applicable law.

Your selected subscription plan and the pricing and billing conditions disclosed and accepted during signup or checkout form part of these Terms. The Privacy Policy explains how Personal Information is handled.

02Accounts, Teams, and Agency Access

You must provide accurate account information, maintain the confidentiality of access credentials, and promptly report suspected unauthorized access. You are responsible for the actions of users you authorize and for administering their permissions.

An agency or other representative connecting a client’s account must have the client’s authority to access its information and perform the requested operations. The representative is responsible for maintaining that authority and withdrawing access when it ends. Connecting a client account does not transfer the subscriber’s payment obligations to that client.

Account administrators may manage authorized users and account settings. You are responsible for coordinating instructions among administrators, team members, and other persons with access to the same connected accounts.

03Service Access and Permitted Use

During an active subscription or authorized trial, Invisell grants you a limited, nonexclusive right to access the Services for your business activities and, where your plan permits, to serve clients for whom you are authorized to act. This right is subject to your plan limits, payment obligations, and these Terms.

You must not:

• Access accounts or information without authorization;
• Circumvent authentication, security measures, usage restrictions, or subscription limits;
• Introduce malicious code or materially interfere with service operation;
• Use the Services to violate law, third-party rights, or connected-platform rules;
• Copy, distribute, resell, or offer the Services under another brand except as expressly authorized in writing; or
• Reverse engineer the Services or attempt to obtain underlying source code, except to the extent applicable law permits despite this restriction.

Agency use permitted by your plan does not include a right to sublicense the platform or provide a white-label service without Invisell’s express written authorization.

04Connected Accounts and Automated Actions

By connecting a third-party account and enabling a feature, you authorize Invisell to access relevant information and perform operations within the permissions and instructions you provide. Depending on the feature, authorized operations may include bid adjustments, budget changes, campaign actions, targeting changes, and other account updates.

When you enable a recurring workflow, you authorize subsequent executions according to its configuration without requiring separate approval for each execution, unless an approval step is expressly configured. You are responsible for reviewing the workflow’s conditions, schedules, scope, and permissions before activation and monitoring its operation afterward.

You acknowledge that multiple workflows, manual changes, and other tools may affect the same account. Conflicting instructions, delayed reporting, or changes made outside Invisell may affect results.

Disabling a workflow or revoking access is intended to stop future operations under that authorization. It may not reverse completed actions or prevent an operation already submitted to a third-party platform from completing. You remain responsible for reviewing the connected platform and taking any necessary corrective action.

05AI Outputs, Reporting, and Performance

The Services may use AI and automated analysis to produce recommendations, workflow configurations, reports, or other outputs. Outputs may be incomplete, inaccurate, or unsuitable for a particular account. You are responsible for evaluating them before reliance and for approving or configuring the scope of automated execution.

Reports depend on the information available from connected platforms. Reporting delays, attribution changes, adjustments, API limitations, and differences in calculation methods may cause discrepancies. The relevant platform’s records govern charges payable to that platform, subject to your agreement and dispute rights with that platform.

The processing of information by AI features is subject to the Privacy Policy and applicable data protection requirements. Nothing in these Terms expands permission to train AI models beyond those provisions.

06Fees, Renewal, and Cancellation

Subscription charges

The fees, currency, billing frequency, included accounts, and usage limits applicable to your subscription are those displayed for your selected plan and accepted during signup or checkout. Charges may include a fixed subscription fee and a variable component based on advertising expenditure or other disclosed usage measures.

Where a variable fee applies, the accepted pricing terms must identify the rate, calculation period, and included accounts or usage. You authorize collection of charges calculated on that basis. Any adjustment arising from corrected usage records will be reflected in a subsequent invoice or credit, as appropriate.

You must maintain a valid payment method where required and authorize the payment provider to collect agreed recurring charges. Applicable taxes are additional unless expressly included. You remain responsible for advertising and other third-party charges incurred through your accounts.

Renewals and changes

Where the subscription is presented and accepted as automatically renewing, it renews for successive billing periods of the disclosed duration until canceled. We will provide renewal notices and obtain authorizations required by applicable law.

Price changes apply prospectively after notice and no earlier than the next renewal, unless you expressly accept an earlier effective date. You may cancel before a changed price takes effect. Material changes to usage-based calculation methods will also be disclosed before taking effect.

Cancellation and refunds

You may cancel through the cancellation method provided in your account or by submitting a cancellation request to Invisell support. Unless different cancellation conditions were disclosed and accepted when you subscribed, cancellation stops the next renewal and access continues through the paid subscription period. Disconnecting a platform account or ceasing to use the Services does not constitute subscription cancellation.

Except as required by law, expressly included in the accepted subscription conditions, or provided under Section 10, paid subscription fees are nonrefundable and unused portions of a billing period are not credited. Cancellation does not eliminate fees already accrued, including usage-based charges that have not yet been invoiced. This provision does not prevent correction of billing errors.

Trials and promotional credits are subject to the conditions disclosed when offered. A trial converts to a paid subscription only where the conversion terms have been disclosed and the required authorization obtained.

If payment fails, Invisell may request updated payment information and suspend paid access after notice and a reasonable opportunity to resolve the failure. Any good-faith billing dispute should be raised promptly so it can be investigated.

07Customer Data and Intellectual Property

“Customer Data” means information, instructions, configurations, and other materials submitted to or made accessible through the Services by or on your behalf. As between the parties, you retain your rights in Customer Data.

You grant Invisell a limited right to host, reproduce, process, and transmit Customer Data as necessary to provide, support, secure, and maintain the Services, carry out authorized instructions, and comply with legal obligations. Processing must remain consistent with the Privacy Policy and the restrictions in these Terms. Aggregated or de-identified information may be used only within the purposes and limitations described in those provisions.

You represent that you have the rights and permissions necessary to provide Customer Data and direct its processing. Where Personal Information is processed on your behalf, each party must satisfy the obligations applicable to its role.

Invisell and its licensors retain rights in the platform, software, documentation, branding, and materials supplied by Invisell. Your ownership of Customer Data does not transfer ownership of those materials. You may use reports and generated outputs delivered to you for your business purposes, subject to third-party rights. Invisell does not warrant that AI-generated outputs are unique or eligible for intellectual property protection.

If you voluntarily provide suggestions, Invisell may use them to improve the Services without payment, provided that doing so does not disclose your confidential information or override restrictions on Customer Data.

08Confidentiality and Privacy

Each party will protect nonpublic information disclosed by the other that is marked confidential or should reasonably be understood to be confidential. Such information may be used only to perform or exercise rights under these Terms and may be shared only with persons who need access and are subject to appropriate confidentiality duties.

These obligations do not apply to information that the receiving party can demonstrate was already lawfully known, becomes public without breach, is independently developed, or is lawfully obtained without confidentiality restrictions. Legally compelled disclosure is permitted, with advance notice where lawful and reasonably practicable.

Invisell’s Privacy Policy describes its handling of Personal Information. Acceptance of these Terms does not replace consent where consent is required by privacy law.

09Availability, Support, and Third-Party Services

Invisell will use reasonable care and skill in providing the Services. No particular uptime or support response time is guaranteed unless expressly included in your selected plan. Maintenance, technical failures, and third-party outages may interrupt access or delay operations.

Connected platforms may change their APIs, permissions, data availability, or policies. Invisell may modify affected features in response and will provide reasonable notice of material changes where practicable. Third-party services are governed by their own terms, and Invisell does not control their operation or decisions.

Preview or beta features may change or be withdrawn and may have limited support. A description of a planned feature does not make that feature part of your current subscription. Purchases should be based on functionality available at the time of subscription.

Support may be offered through documentation and the contact channels available within the Services. The scope of support depends on your plan and the nature of the request. Support assistance does not constitute a guarantee of a particular result or extend the permissions you have granted for account actions.

10Suspension and Termination

Invisell may suspend access where reasonably necessary to address a security threat, unauthorized activity, a material violation of these Terms, or a legal requirement. Suspension will be limited to the extent reasonably necessary where practicable. Notice and an opportunity to resolve the issue will be provided where doing so would not create additional risk or violate law.

Either party may terminate for a material breach that remains unresolved 30 days after written notice, unless the breach cannot be remedied or applicable law permits immediate termination. Invisell may discontinue a paid Service for convenience with at least 30 days’ notice and refund prepaid subscription fees attributable to the period after discontinuation. If you terminate for Invisell’s uncured material breach, the same unused prepaid-fee refund applies.

On termination, rights to access the affected Services end. You should obtain any available exports before access ends; no indefinite post-termination access is promised. Data retention and deletion remain governed by the Privacy Policy, these Terms, and applicable law. Completed third-party account actions are not automatically reversed.

Accrued payment obligations and provisions concerning ownership, confidentiality, liability, disputes, and other matters intended to survive remain effective after termination.

11Warranties and Liability

Except for commitments expressly stated in these Terms and rights that cannot lawfully be excluded, the Services are provided on an “as available” basis. To the extent permitted by law, Invisell disclaims implied warranties of merchantability, fitness for a particular purpose, and noninfringement. Invisell does not warrant uninterrupted, error-free operation or that every output will be accurate.

To the maximum extent permitted by law, neither party is liable to the other for indirect, consequential, special, or punitive damages, or lost profits or anticipated savings arising from these Terms.

Subject to the exceptions below, each party’s aggregate liability arising from these Terms will not exceed the greater of US$100 and the fees paid or payable to Invisell for the affected Services during the 12 months preceding the event giving rise to the claim. Advertising expenditure payable to third-party platforms is not an Invisell fee for purposes of this calculation.

These exclusions and limits do not restrict payment obligations, liability for fraud or willful misconduct, or any liability that cannot lawfully be limited. No provision excludes a nonwaivable statutory right. The limitations apply regardless of the legal basis of a claim, to the extent permitted by law.

12Governing Law and Disputes

These Terms are governed by the laws of the State of California, United States, excluding conflict-of-law rules. Subject to mandatory law, the state courts located in California and, where federal subject-matter jurisdiction exists, the federal courts located in California have exclusive jurisdiction over disputes arising from these Terms.

Before commencing proceedings, the parties will attempt in good faith to resolve a dispute following written notice describing the issue. This requirement does not prevent urgent protective relief or steps necessary to preserve a legal right or limitation period.

13Changes and General Provisions

Invisell may update these Terms and will notify customers of material changes before they take effect. Changes will not apply retroactively. Where affirmative acceptance is required, Invisell will obtain it. Otherwise, continued use after the notified effective date constitutes acceptance to the extent permitted by law.

Neither party is responsible for a delay caused by events beyond its reasonable control, except that accrued payment obligations remain payable. The affected party will take reasonable steps to reduce the impact and resume performance.

Neither party may transfer its rights or obligations under these Terms without the other’s consent, except in connection with a merger, reorganization, or transfer of substantially all related business assets, provided the successor assumes the obligations and applicable privacy requirements are observed.

The parties are independent contractors. No partnership, employment, or fiduciary relationship is created. If a provision is unenforceable, the remainder continues in effect to the extent permitted by law. Failure to enforce a provision is not a waiver.

14Notices and Contact

Invisell may deliver account notices and notices concerning these Terms to the email address associated with your account or through the Services where appropriate. You are responsible for maintaining current contact details.

For questions or written notices concerning these Terms, contact: